First Steps After a Fire: Protecting Your Property and Your Claim
The first 24-48 hours after a fire are critical for both your safety and your insurance claim.

Share article:
The first 24-48 hours after a fire are critical for both your safety and your insurance claim. Taking the right steps immediately can prevent additional damage and protect your claim rights.
Immediate Safety First
Stay out until fire officials declare the property safe
Document the scene with photos from outside the property
Contact your insurance company within 24 hours to report the loss
Secure the property to prevent theft or weather damage
Protecting Your Claim
What TO Do:
Take extensive photos and videos of all damage
Keep all receipts for emergency expenses (hotel, meals, clothing)
Make a detailed list of damaged items while memory is fresh
Contact a public adjuster before signing anything with your insurance company
What NOT to Do:
Don't throw away damaged items without photographing them
Don't start cleanup or repairs without approval
Don't give recorded statements without representation
Don't accept the first settlement offer
Critical Documentation
Start collecting:
Fire department reports and incident numbers
Utility company notifications about service disconnections
Contractor estimates for emergency stabilization
Business interruption records if applicable
The Insurance Process Begins
Your insurance company will assign an adjuster within days. Remember: they work for the insurance company, not for you. Consider engaging Cornerstone Public Adjusting, Tennessee's trusted property owner advocates, who represent your interests exclusively.
Professional Help Matters
Fire claims involve complex coverage issues, smoke damage assessment, and business interruption calculations. Professional representation from Cornerstone Public Adjusting ensures Tennessee, Mississippi, Kentucky, and Indiana property owners receive fair claim valuations for their losses, allowing them to rebuild.
The bottom line: The steps you take immediately after a fire significantly impact your claim outcome. Get professional guidance early.
