In an industry where trust is everything, finding professionals who operate with genuine integrity can be challenging. That's why a testimonial from G.M., a senior independent adjuster with years of industry experience, carries special weight in understanding what sets certain public adjusters apart.

An Industry Professional's Perspective

G.M. has worked in insurance for years, dealing with adjusters of all types across numerous claims. With this extensive experience, they've seen the full spectrum of professional behavior in the industry—from exceptional service to questionable practices.

When G.M. worked with Cornerstone Public Adjusting, their reaction was both surprising and telling: "It was good working with Cornerstone. Good to find that there is such a thing as a public adjuster with integrity and honesty, I did not think such existed."

Why Integrity Matters in Claims

Insurance claims involve significant financial stakes, complex technical evaluations, and vulnerable property owners who often lack industry knowledge. In this environment, integrity isn't just a nice quality—it's essential for:

Fair Representation: Property owners need advocates who will pursue their legitimate interests without cutting corners or making unrealistic promises.

Professional Relationships: Successful claim resolution often requires maintaining productive relationships with insurance companies, contractors, and other professionals.

Long-term Success: Sustainable business practices build lasting relationships and referrals from satisfied clients and industry professionals.

Ethical Standards: The public adjusting profession requires adherence to licensing requirements, ethical guidelines, and fiduciary responsibilities.

What Integrity Looks Like in Practice

When Cornerstone Public Adjusting works on claims, integrity manifests in several practical ways:

Honest Assessments: We provide realistic evaluations of claim potential, even when that means acknowledging coverage limitations or policy exclusions.

Transparent Communication: Clients receive clear explanations of processes, realistic timelines, and honest updates about claim progress.

Fair Documentation: Damage assessments and claim presentations reflect actual conditions without exaggeration or misrepresentation.

Professional Conduct: All interactions with insurance companies, contractors, and other professionals maintain respectful, collaborative approaches.

Ethical Billing: Contingency fee structures align our interests with client outcomes, and all costs are clearly explained upfront.

The Industry Reputation Challenge

G.M.'s surprise at finding integrity in public adjusting reflects some real challenges the industry has faced. Like any profession, public adjusting has practitioners who operate with varying degrees of professionalism and ethical standards.

Some property owners have encountered:

• Unrealistic promises about claim outcomes

• High-pressure sales tactics during vulnerable times

• Poor communication and follow-through

• Questionable documentation practices

• Unprofessional conduct with insurance companies

Choosing the Right Advocate

For Tennessee property owners selecting professional representation, G.M.'s perspective offers valuable insights. Look for public adjusters who demonstrate:

Professional Credentials: Proper licensing, industry associations, and ongoing education

Transparent Practices: Clear fee structures, realistic expectations, and honest communication

Industry Respect: Positive relationships with insurance professionals, contractors, and previous clients

Ethical Standards: Commitment to fair dealing, honest documentation, and professional conduct

Local Reputation: Established presence in Tennessee with verifiable track record

The Cornerstone Difference

At Cornerstone Public Adjusting, integrity isn't just a marketing message—it's a foundational principle that guides every client interaction and claim decision. Our commitment to honest dealing, fair representation, and professional excellence has earned recognition not just from clients, but from industry professionals who understand what quality advocacy looks like.

When an experienced industry professional like G.M. takes notice of integrity in action, it validates our approach and reinforces our commitment to setting the standard for ethical public adjusting in Tennessee, Mississippi, Kentucky, and Indiana.

The bottom line: In an industry where trust matters, character makes the difference. Choose advocates whose integrity is recognized by both clients and industry professionals.